Delete Your Pantry by Clare Account
You can delete your Pantry by Clare account at any time. This page explains how, and what happens to your data. Pantry by Clare is operated by Pantry by Clare, LLC.
Option 1: Delete from inside the app (fastest)
- Open Pantry by Clare and sign in.
- Open the menu and go to Personal Settings.
- Scroll to Delete Account and confirm.
Your account is deleted right away.
Option 2: Request deletion by email
If you can’t open the app (for example, you uninstalled it or can’t sign in), email [email protected] with the subject Account deletion request. Please send it from the email address on your account so we can confirm it’s you. We’ll reply to confirm, and complete the deletion within 30 days (usually much sooner).
What happens to your data
- You’re the only member of your household: your account and your whole household’s data are permanently deleted, including pantry items, purchase history, categories, shopping list, and Trusted Senders. This can’t be undone.
- You’re a member, not the owner: your account and your membership are deleted. The household’s shared records, including items you added, stay with the household for the people still using it.
- You own a household that has other members: before your account can be deleted, transfer ownership to another member or remove the other members. This keeps a shared pantry from disappearing on the people relying on it.
What we may keep
- Database backups, which are overwritten on a rolling basis and used only for disaster recovery.
- Technical logs, kept for a limited time.
- If you subscribed, billing records are held by Apple or Google under their own policies. Deleting your account does not cancel a subscription. Cancel it in your Apple ID or Google Play settings.
Questions? Email [email protected]. See also our Privacy Policy and Terms of Service.